CONTACT US
All claim functions start and end at the DETSIF office in Jasper. Please originate all your claims activity with the Jasper office.
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New Claim Reporting and General Information
Employees should be directed to report all work related injuries the day of the injury to their supervisors.
We encourage all Employers to report new claims the same day, or as soon as possible.
Claims should be reported to your DETSIF Team AND your TRISTAR TEAM via fax or email.
Team Members:
Lisa Folsom: lfolsom@detsif.com
Melissa Woods: mwoods@detsif.com
Supervisor: Karen.McClellan@Tristargroup.net
Adjuster: Erin.English@Tristargroup.net
Adjuster: Teri.Marshall@Tristargroup.net
Adjuster: Luz.Martin@Tristargroup.net
Claims Assistant: Jason.Cutler@Tristargroup.net
Fax: 214-492-5691
Billing information for medical providers:
Tristar
P.O. Box 2805
Clinton, IA 52733
Main Phone: 214-492-5600
Toll Free: 888-285-6708
FAX: 562-506-0360
Information to provide to your Pharmacy:
OPTUM
TRISTAR/DEEP EAST TEXAS INSURANCE FUND
*Your name*
Provide your SS# or claim number to the pharmacist
RXBIN NDC 004261 or ENVOY 002538
Claim number will change for each original injury claim.
The pharmacy may contact the Optum Help Desk:
800-964-2531
For a First Fill 10-day supply of medicine
After the worker’s compensation claim is filed, OPTUM will send a Pharmacy ID card to the injured worker on any accepted claim to ensure no out of pocket expense should you need more than the initial 10 day supply of medications.
TRISTAR Risk Management
Mailing Address:
P.O. Box 2805
Clinton, IA 52733-2805
Main Phone #: 214-492-5600
Toll Free: 888-285-6708
Adjusters
Erin English, ext. # 2856 – erin.english@tristargroup.net
Luz Martin, ext. # 2818 – luz.martin@tristargroup.net
Teri Marshall, ext. # 2812 – teri.marshall@tristargroup.net
Jason Cutler, ext. # 2839 – jason.cutler@tristargroup.net
Assistant Supervisor
Karen McClellan, ext. # 2823
karen.mcclellan@tristargroup.net
Cell # 214- 729-0493
Branch Manager
Linda Evans, ext. # 2814
Contact Our Medical Review Provider:
Injury Management Organization
10235 West Little York Road
Suite 265
Houston, TX 77040
877-339-1268
713-339-1268
FAX 877-974-1539
DETSIF Leadership
Kirk A. Hensarling, Director
khensarling@detsif.com
Contact Us
Office:
800-944-0859 or
409-384-5444
Fax:
409-384-7953
P.O. Box 960
Jasper, TX 75951
Our Physical Address :
150 West Milam
Jasper, TX 75951