CONTACT US
All claim functions start and end at the DETSIF office in Lufkin. Please originate all your claims activity with the Lufkin office.
Click one of the buttons below to download or print this information:
610243New Claim Reporting and General Information
Employees should be directed to report all work related injuries the day of the injury to their supervisors.
We encourage all Employers to report new claims the same day, or as soon as possible.
Claims should be reported to your DETSIF Team AND your TRISTAR TEAM via fax or email.
Ivan Medina
Claims Examiner III
TRISTAR Risk Management
Office: 214-492-5600 Ext. 2846
Fax: 214-492-5691
ivan.medina@tristargroup.net
Eduardo Roman
Claims Assistant
TRISTAR Risk Management
Office: 214-492-5600 Ext.2839
Fax: 214-492-5691
Eduardo.Roman@tristargroup.net
Cecilia Hurst
Claims Supervisor
TRISTAR Risk Management
Office: 214-492-5600 Ext.2845
Fax: 214-492-5691
Cecilia.Hurst@tristargroup.net
Diana Cano
Claims Examiner III
TRISTAR Risk Management
Office: 214-492-5600 Ext.2841
Fax: 214-492-5691
Diana.Cano@tristargroup.net
Jay Lopez
Claims Manager
TRISTAR Risk Management
Office: 214-492-5600 Ext.2830
Fax: 214-492-5691
Jay.Lopez@tristargroup.net
Information to provide to your Pharmacy:
OnePoint COMP+
TRISTAR/DEEP EAST TEXAS INSURANCE FUND
*Your name*
Provide your SS# or claim number to the pharmacist
RXBIN 610243
Rx PCN: WC
Rx Group: TMCMOFTXT2
Rx ID: TMC01
Claim number will change for each original injury claim.
The pharmacy may contact COMP+ for assistance
1-866-337-6426
Your temporary COMP+ prescription benefit card contains important claims and customer service information for you and your pharmacist. Please present the lower portion of the letter to your pharmacist when filling any prescription related to your work injury. A permanent card may be mailed to replace the temporary card.
TRISTAR Risk Management
E mail new claims/DWC 1’s to the following:
Eduardo.Roman@tristargroup.net
Cecilia.Hurst@tristargroup.net
Renee Garcia, rgarcia@detsif.com
Melissa Woods, mwoods@detsif.com
Mailing Address:
P.O. Box 2805
Clinton, IA 52733-2805
Main Phone #: 214-492-5600
Toll Free: 888-285-6708
Examiners:
Ivan Medina
Ext. 2846
ivan.medina@tristargroup.net
Diana Cano
Ext. 2841
Diana.Cano@tristargroup.net
Supervisor
Cecilia Hurst 214-492-5600 ext. 2845
Assistant
Eduardo Roman DETSIF Claims Assistant ext. 2839
WC Claims Manager
Jay Lopez 214-492-5600 ext 2830
Fax Numbers:
Office: 214-492-5691
Billing: 562-506-0360
Contact Our Medical Review Provider:
Injury Management Organization
10235 West Little York Road
Suite 265
Houston, TX 77040
877-339-1268
713-339-1268
FAX 877-974-1539
DETSIF Leadership
Dustin Hill, Director
dhill@detsif.com
Contact Us
800-944-0859 or
409-384-5444
Fax:
936-899-5254
P.O. Box 130
Lufkin, TX 75902
Our Physical Address :
5036 Champions Dr.
Lufkin, TX 75901