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New Claim Reporting and General Information

Employees should be directed to report all work related injuries the day of the injury to their supervisors.

We encourage all Employers to report new claims the same day, or  as soon as possible.  

Claims should be reported to your DETSIF Team AND your TRISTAR TEAM via fax or email.

Team Members: 

claims@detsif.com

Teri Marshall
Claims Examiner lll
Tristar Risk Management
Office: 214-492-5600 Ext. 2812
Fax: 214-492-5691
Teri.Marshall@tristargroup.net

Ivan Medina
Claims Examiner III
TRISTAR Risk Management
Office: 214-492-5600 Ext. 2846
Fax: 214-492-5691
ivan.medina@tristargroup.net

Maria Romero
Claims Examiner III
TRISTAR Risk Management
Office: 214-492-5600 Ext.2813
Fax: 214-492-5691
Maria.Romero@tristargroup.net

Beverly Jackson
Claims Examiner III
Tristar Risk Management
Office: 214-492-5600 Ext. 2831
Fax: 214-492-5691
Beverly.Jackson@tristargroup.net

Jason Cutler
Claims Assistant
TRISTAR Risk Management
Office: 214-492-5600 Ext.2839
Fax: 214-492-5691
Jason.Cutler@tristargroup.net

Karen McClellan
Claims Supervisor
TRISTAR Risk Management
Office: 214-492-5600 Ext.2823
Fax: 214-492-5691
Karen.McClellan@tristargroup.net

Information to provide to your Pharmacy:

OPTUM

TRISTAR/DEEP EAST TEXAS INSURANCE FUND

*Your name*

Provide your SS# or claim number to the pharmacist

RXBIN NDC 004261 or ENVOY 002538

Claim number will change for each original injury claim.

The pharmacy may contact the Optum Help Desk:

800-964-2531

For a First Fill 10-day supply of medicine

After the worker’s compensation claim is filed, OPTUM will send a Pharmacy ID card to the injured worker on any accepted claim to ensure no out of pocket expense should you need more than the initial 10 day supply of medications.