CONTACT US

All claim functions start and end at the DETSIF office in Lufkin. Please originate all your claims activity with the Lufkin office.

Click one of the buttons below to download or print this information:

Download Prescription Card (English)

Download Prescription Card (Spanish)

DETSIF New Claim Reporting and General Information

TRISTAR Information

610243New Claim Reporting and General Information

Employees should be directed to report all work related injuries the day of the injury to their supervisors.

We encourage all Employers to report new claims the same day, or as soon as possible.

Claims should be reported to your DETSIF Team AND your TRISTAR TEAM via fax or email.

Team Members:

Ivan Medina
Claims Examiner III
TRISTAR Risk Management
Office: 214-492-5600 Ext. 2846
Fax: 214-492-5691
ivan.medina@tristargroup.net

Aundret Smith
Claims Examiner III
TRISTAR Risk Management
Office: 214-492-5600 Ext.2818
Fax: 214-492-5691
Aundret Smith@tristargroup.net

Eduardo Roman
Claims Assistant
TRISTAR Risk Management
Office: 214-492-5600 Ext.2839
Fax: 214-492-5691
Eduardo.Roman@tristargroup.net

Cecilia Hurst
Claims Supervisor
TRISTAR Risk Management
Office: 214-492-5600 Ext.2845
Fax: 214-492-5691
Cecilia.Hurst@tristargroup.net

Jacquelyn Maxwell
Claims Examiner III
TRISTAR Risk Management
Office: 214-492-5600 Ext.2846
Fax: 214-492-5691
Jacquelyn.Maxwell@tristargroup.net

Diana Cano
Claims Examiner III
TRISTAR Risk Management
Office: 214-492-5600 Ext.2841
Fax: 214-492-5691
Diana.Cano@tristargroup.net

Jay Lopez
Claims Manager
TRISTAR Risk Management
Office: 214-492-5600 Ext.2830
Fax: 214-492-5691
Jay.Lopez@tristargroup.net

Information to provide to your Pharmacy:

OnePoint COMP+

TRISTAR/DEEP EAST TEXAS INSURANCE FUND

*Your name*

Provide your SS# or claim number to the pharmacist

RXBIN 610243
Rx PCN: WC
Rx Group: TMCMOFTXT2
Rx ID: TMC01

Claim number will change for each original injury claim.

The pharmacy may contact COMP+ for assistance

1-866-337-6426

Your temporary COMP+ prescription benefit card contains important claims and customer service information for you and your pharmacist. Please present the lower portion of the letter to your pharmacist when filling any prescription related to your work injury. A permanent card may be mailed to replace the temporary card.